Web*Technician™ is our solution for pulp and paper mills.
At a pulp or paper mill it is particularly suited for remote technical support
by chemical coating vendors, paper machine suppliers and other key technology
suppliers.
The coating vendor can monitor the aspect of the paper production process where
the coating is applied in real-time. Simulators and key performance indicator
applications can be integrated with the data to add insight to the operation
enabling the vendor to validate their performance claims, improve mill
operations, troubleshoot problems and form a more intimate relationship with
their customer.
The paper machine supplier can monitor the machine in real-time through
proprietary simulators and key performance indicators, enabling them to validate
their performance warranties, improve machine operations, troubleshoot problems
and form an enduring relationship with their purchaser.
Consultants (often retired former employees) can access mill operating data
remotely and offer advice and support to improve or fix mill operations